FAQs

Health records are kept totally private and we employ robust encryption methods to protect your personal information. You determine who can see the information in your record.
Doctor 24×7 is designed to handle non-emergent medical problems. You should NOT use it if you are experiencing a medical emergency.
Doctor 24×7 consults are unavailable outside of India. However, if you are travelling outside India, you can use our service from a mobile phone using a SIM card issued in India.
Health records are kept totally private and we employ robust encryption methods to protect your personal information. You determine who can see the information in your record.
The cost of a Doctor consult varies, depending on your choice of consulting the 1st available Doctor OR requesting a call back from a specific Doctor.
Yes. Doctor 24×7 subscribers only talk to reputed Doctors/Experts attached with top hospitals/private practice who are Licensed practitioners. Each Doctor/Expert on our network is qualified.